Orders ship within 24-72 hours via USPS or FedEx delivery.
- If the shipping address is a PO Box the order will ship via USPS Priority Mail.
We ship orders Monday to Friday (ET).
Trace your order:
You will receive an order confirmation via email after you place your order. If you do not receive the order confirmation, contact customer service at [email protected].
Once your order ships you will receive a tracking number via email to trace your package.
We accept returns within 30 days of the date received for a refund or exchange if you purchased the products directly from us.
- If you receive an item that is damaged or defective mail the product back to us for an exchange of the same item and include a copy of the original packing slip.
- Product Returns for a refund must be unused, unopened and in the original box and/or packaging.
- Refunds will be issued minus the shipping fee.
- Please provide us with a brief description of why you are returning the product and include your name, address, telephone number and email address so we can contact you if we have questions.
- Please ship your return to:
Abacus Health Products, Inc. C/o Aidance
Attn: Customer Service
184 Burnside Avenue,
Woonsocket, RI, 02895
If you should have any questions please contact us:
Email: [email protected]
Phone: 1-888-422-3254 (Monday – Friday, 8:30am – 5:00pm ET)